Privacy Policy

Last updated: 23 April 2025

At Dune Drobe, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you interact with our website (www.dunedrobe.com), mobile services, products, social platforms, or customer service channels—collectively referred to as our “Services.”

Who We Are

Dune Drobe includes our global operations and affiliated companies. Whether you're shopping from the US, Europe, or elsewhere, our priority is always the same: to respect and protect your personal data.

What Information We Collect

We collect information in several ways:

Information you provide directly:
When you make a purchase, create an account, contact us, or subscribe to our newsletter, we may collect your name, email address, shipping and billing information, phone number, and payment details.
Information from your device:
When you browse our site, we may automatically gather technical information like your IP address, browser type, device identifiers, and site usage activity. This helps us enhance your experience and maintain platform security.
Cookies and tracking technologies:
We use cookies, pixels, and similar tools to personalize your experience, remember your preferences, and deliver relevant content. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information responsibly to:

Process and deliver your orders
Provide responsive customer support
Send updates, promotions, and relevant content (with your consent)
Personalize and improve your experience
Meet legal requirements and prevent fraud
Analyze site performance to improve our Services

We strive to ensure all data usage is fair, legal, and transparent.

Sharing Your Information

We never sell your data. We only share it with trusted third parties who help us operate our Services, including:

Shipping and delivery providers
Payment processors
Email marketing tools
Technical support and analytics services

All partners are required to protect your data through strict agreements. We may also disclose data if required by law or in connection with a merger, acquisition, or business restructure.

Data Storage & Transfers

Your data may be processed in countries outside your own, such as the United States or China, depending on our partners’ locations. We ensure all cross-border transfers comply with applicable data protection laws.

Your Rights (EU/UK & Others)

If you’re located in the EEA, UK, or similar regions, you have the right to:

Access the data we hold about you
Correct inaccurate or outdated information
Request deletion of your data
Restrict or object to how we use your data
Request a copy of your data in a portable format
Withdraw consent for marketing or optional services

To exercise these rights, email us at: support@dunedrobe.com. You may also contact your local data protection authority.

Data Retention

We keep your data only as long as necessary—to fulfill our services, meet legal obligations, or enhance our platform. When no longer needed, we securely delete or anonymize your information.

Security Measures

We use encryption, access controls, and best-practice security technologies to safeguard your data from unauthorized access, misuse, or loss.

Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you here or by other appropriate means, in line with legal requirements.

If you have questions or concerns about how we handle your data, we’re here to help.

Contact Us: 📧 Email: support@dunedrobe.com

Company Details:

Company Name: Van Milt Restaurateurs

Email: support@dunedrobe.com

RSIN: 819857531

VAT: NL819857531B01

Address: KAUWENHOVEN 00038, 6741PW LUNTEREN